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Frequently Asked Questions

Please read our FAQ before sending us a message.

We charge a flat rate shipping cost of $5.95 within the U.S. and $16.95 for all non-U.S. orders.

A free local pickup option is available for Little Rock residents. To select this option you must enter your Little Rock zip code in your shipping address. Once entered, a free local pickup option will appear.

From time-to-time we do offer free shipping coupons. Please subscribe to our email list or follow us on Facebook for free shipping offers.

A free local pickup option is available for Little Rock residents. To select this option you must enter your Little Rock zip code in your shipping address. Once entered, a free local pickup option will appear.

Click here to read our full policy.

We use PayPal for payment processing. PayPal accepts all common credit cards.

I ship all items via USPS. It typically takes about a week to receive your item from the time of your order.

All of your data is protected by 128-bit encryption on neelyphelan.com. No financial data such as credit card information is collected or stored on neelyphelan.com. All of your financial data is collected and secured by PayPal.

Yes. You will receive a receipt via email.

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